Cancellation and Refunds

How can I cancel my order?

You can cancel your order any time you wish before the order delivered. In order to cancel the order please go through app/website of ZENTOFRESH contact our customer support team at +91 7488623996.

Can I cancel individual items in my existing order ?

You can cancel individual items in your order till the item delivered.

How will I get my money back in case of cancellation?

You get it returned to the credit card/debit card/net banking account that you used during the transaction. For online transactions, please cancel your order from app/website.

How long does it take to process a refund?

We usually process the refund within 3-5 working days of cancellation. However, it may take slightly longer to reflect in your account statement depending upon your bank.